Privacy Policy

Last updated: July 26, 2026

This Privacy Policy explains how COMOGLU LLC (“Noce,” “we,” “us”) collects, uses, and shares personal information when you visit our website, place an order, or contact us.

Information we collect

Information you give us

Name, email address, phone number
Shipping and billing addresses
Order history and account details
Messages you send to customer support, including any photos you attach
Marketing preferences and product reviews

Payment information. Card details are collected and processed directly by our payment processors (including Shopify Payments and any other provider offered at checkout). We do not receive or store your full card number.

Information collected automatically

Device and browser type, operating system, and language
IP address and approximate location
Pages viewed, products browsed, and how you arrived at our site
Cookie and similar identifiers

How we use your information

Process, ship, and support your orders
Communicate with you about orders, returns, and warranty claims
Send marketing emails and texts when you've opted in (you can unsubscribe at any time)
Detect and prevent fraud and abuse
Measure and improve our site, products, and advertising
Comply with legal, tax, and accounting obligations

How we share your information

We do not sell your personal information for money. We share it with service providers who need it to do their jobs:

E-commerce platform: Shopify, which hosts our store and processes orders
Payment processors to charge your card and screen for fraud
USPS and any fulfillment partners, to deliver your order
Email and SMS providers to send transactional and marketing messages
Analytics and advertising partners (for example Google and Meta) to measure performance and show relevant ads
Professional advisors and authorities where required by law, or to protect our rights

Sharing data with advertising partners for targeted advertising may be treated as a “sale” or “sharing” of personal information under some U.S. state privacy laws. You can opt out — see below.

Cookies and tracking

We use cookies and similar technologies to keep your cart working, remember your preferences, understand how the site is used, and measure advertising. You can control cookies through your browser settings, and through the cookie banner where one is shown. Blocking some cookies may break parts of the store.

We honor the Global Privacy Control (GPC) signal where required by law.

Your privacy rights

Depending on where you live — including California (CCPA/CPRA), Colorado, Connecticut, Virginia, Utah, Texas, Oregon, and other states with comprehensive privacy laws — you may have the right to:

Know what personal information we've collected about you and how we use it
Access a copy of that information
Correct inaccurate information
Delete your personal information, subject to legal exceptions
Opt out of targeted advertising and of the sale or sharing of your personal information
Not be discriminated against for exercising any of these rights

To exercise a right, email hello@trynoce.com with the subject line “Privacy Request.” We'll verify your identity, usually by confirming details tied to your order, and respond within 45 days as required by law. You may also use an authorized agent.

To opt out of the sale or sharing of your information, visit Your Privacy Choices.

If we decline a request, we'll tell you why, and you may appeal by replying to our response.

Marketing communications

You can unsubscribe from marketing email using the link at the bottom of any message, or reply STOP to a marketing text. You'll still receive transactional messages about orders you've placed.

Data retention

We keep your information for as long as your account is active and afterward as needed to fulfill the purposes described here — including order records we're required to retain for tax and accounting purposes.

Security

We use industry-standard safeguards, including encryption in transit, to protect your information. No method of transmission or storage is completely secure, so we can't guarantee absolute security.

Children

Our store isn't directed at children under 13, and we don't knowingly collect their personal information. If you believe a child has given us information, email us and we'll delete it.