Track Your Order

Every Noce order ships with USPS tracking. Here's how to find yours and what to do if something looks off.

Find your tracking number

The moment your order leaves our facility, we email you a shipping confirmation with a USPS tracking number and a link. Check your inbox for a message from us — and check your spam and Promotions folders, since shipping notifications sometimes land there.

If you have an account, you can also find tracking under your orders.

Track your package

Enter your tracking number on the USPS tracking page:

Track with USPS →

What the statuses mean

Label created / Pre-Shipment — we've packed your order and USPS has been notified. The package is on its way to them.
In transit — moving through the USPS network. Scans can be hours apart, which is normal.
Out for delivery — on the truck, arriving today.
Delivered — USPS has marked it as dropped off at your address.

My tracking hasn't updated

Tracking can take up to 24 hours to show its first scan, and packages sometimes sit for a day or two between scans, especially over weekends. If there's been no movement for several days, email us and we'll open a USPS trace.

It says delivered, but nothing arrived

Check around the property — porches, side doors, mailrooms, and with your building's front desk.
Ask your neighbors. Misdeliveries next door are the most common cause.
Wait 24 hours. Carriers occasionally scan a package as delivered before it actually is.

Still missing? Email hello@trynoce.com with your order number within 7 days of the delivery scan and we'll file a claim and get you a replacement or refund.

I need to change my address

Email us right away. If the order hasn't shipped, we can update it. Once it's with USPS we can't reroute it — but you may be able to redirect it yourself through USPS Package Intercept using your tracking number.